Sentinel Authentication Service

Application Not Defined Message

Application not found

Possible Technical Reasons for Getting The "Application Not Defined" Sentinel Authentication Service Message

Reason(s)
AppID Correct/ App. Not Defined Application ID is correct, but the application has not been defined to the Sentinel authentication service.
Defined/AppID Problem The application has been defined to the Sentinel authentication service, but the application is passing either a malformed or null Application ID to the Sentinel authentication service.
AppID Is Defined/Intermittent Network Problem The application has been defined to the Sentinel authentication service, but an intermittent network problem has occurred.
Direct Login Attempt/No AppID You have attempted to log in to the Sentinel authentication service itself instead of attempting to log in to an application first. Note: If this is the intended reason, this screen has NOT been reached in error.


To Get Additional Help

Contact the AIS Help and Support Center by telephone at (517) 353-4420 x.311 or by e-mail at ais311@msu.edu for further assistance.